Congratulations to The Bookstore of Glen Ellyn and Mystery to Me for their gnome-tastic holiday catalog displays. With such creative and beautiful displays, we decided to award two contest winners, and both will receive free customization for the 2020 holiday catalog. Thank you to all the stores who participated in the display contest.
Hello fellow booksellers,
Greetings from sunny Bayfield! It's so good to be writing this while the sun is out, making the three feet of snow on the ground seem less daunting and more magical. It's a reminder during these long winters why we've chosen to live and work in a majestic place like the shores of Lake Superior.
We'd like to take a moment to encourage all of you to register for the upcoming Spring Roadtrip on April 5-6. At first, Bayfield might seem like the middle of nowhere, but really, we are quite simple to get to, and while April is known as “quiet” season, there's plenty of beauty and solitude to make the trip worth your while.
At this year's event, we'll be exploring the theme of storytelling, and applying that theme to marketing your business in a way you believe in and can stand by. Why did you open your business? Why do you work for or as a bookseller? What’s your story? We are in the business of selling stories, but have you really thought about telling yours? We'll have experts leaders helping us craft our stories and apply them to sales and marketing via effective and practical techniques.
The setting in Bayfield in an ideal location to stop for a minute and think. Sit by one of the windows at the Wild Rice Retreat Center and be mesmerized by the views of Lake Superior through the bare birch trees. It is the perfect place for contemplation and creation.
There are daily flights to Duluth, Minnesota from both Minneapolis and Chicago. The drive from Duluth is about one hour and forty-five minutes; it’s about four hours from Minneapolis. Come prepared for basically any kind of weather. It could snow. It could rain. It could be gloriously sunny out! The beauty of this area remains no matter the weather. This is a time of year to sit inside, enjoy a libation or two, read a book, play games, and enjoy the company of great people.
We look forward to hosting you all in our favorite place! And, please, if you have any questions or need help finding accommodations or transportation, please do not hesitate to reach out!
All our best,
Demaris Brinton, Theron O’Connor, and Kristen Sandstrom
The American Bookseller Association's Winter Institute held in Baltimore last month was an extraordinary experience, with many important take-aways for independent booksellers. We'd like to highlight a few items important for all our members to know about and take advantage of.
Read the full story.
Many of you have heard about Bookshop (https://bookshop.org), our new bookselling platform with a mission to financially support independent bookstores like yours. I wanted to let you know more about who we are, our plans, and our goals.
Read the full story.
Bookselling Without Borders 2020 Applications Are Open,
New Destinations Added
A global partnership between independent publishers, Bookselling Without Borders supports travel to international book fairs & residencies for booksellers.
Read the full story.
It's not every day a bookstore turns 100 years old. Congratulations to Janke Book Store on this extraordinary achievement.
In October 1919, Carl Janke returned from World War I and purchased a bookstore in downtown Wausau, Wisconsin. Three generations later, siblings Jim Janke and Jane Janke Johnson are thriving as an independent bookstore and celebrated with a community party at the historic 1913 Rothschild Pavilion with about 1,000 guests attending. The celebration featured a 1919 Model T and other historic displays, costumed re-enactors, and period music on a piano--while old-school root beer floats and molasses cookies were served. Mayor Mielke honored Jim and Jane and Marion Zahrt, an employee of 66 years, received a standing ovation.
Wausau Daily Herald has provided generous coverage of the event. Thank you!
Watch Jane Janke Johson tell her bookstore's story
Enjoy an amazing array of contemporary and vintage photographs, courtesy of the Wausau Daily Herald, including Marion Zahrt, pictured here, the store's employee of 66 years
There’s a bookselling success story developing in Excelsior, Minnesota. The beloved community bookstore, Excelsior Bay Books, has been in the hands of the same owners for the past 23 years. Owners Anne Nye and Ellie Temple have been looking for a buyer for about four months.
As it turns out, the buyer was with them all along. Long-time staff member Ann Woodbeck is purchasing the store as of January 1, 2020. After some updating to modernize and personalize the store, a grand re-opening is planned.
Woodbeck joined a small staff of three part-time booksellers at Excelsior Bay in 2006 and discovered how much she loved bookselling. Sometime last year, she decided to take a break from the store, “retired,” and committed herself to her own writing projects.
She entertained a daydream of herself as the new owner, but it wasn’t until her husband, Dale Woodbeck chimed in over the dinner table that the plan came together. “Dale said he never saw me happier than when I was selling books” and offered to be my partner, Ann recounts. On the front end, Ann’s book industry knowledge and relationships will ensure the store’s healthy future, while Dale’s experience running various small businesses will build a strong operational foundation.
Under Ann’s guidance, the store will retain its wonderful cozy charm, while also gaining a more contemporary business edge. “My tastes are more modern,” Ann says. She is looking forward to establishing a point-of-sale system, learning the ropes of frontlist buying, and connecting to publishers and reps across the industry.
Excelsior Bay Books was born out of a friendship between Nye and Temple, who met at Excelsior’s former bookstore, Frog Island Books. When Frog Island closed, Nye and Temple wanted to keep a bookstore in their small town and opened Excelsior Bay Books in 1996--and it has remained in the same location all these years.
Nye is fulfilling her dream of moving to the Southwest, while Temple will remain on the staff as a bookseller, along with all of the current staff members.
The store is a beloved community resource for book clubs, Literature Lovers’ Night Out, Storytime Trolley (in partnership with local history museum), and a multitude of author events.
Ann Woodbeck says, “Owning this store is a chance to be a part of a thriving and friendly town and spend time with books and people who love and read them. I want to be an active supporter of the world of literature and the writers who create stories that help us make sense of the world.”
You can reach Ann Woodbeck at email@example.com.
We’re celebrating the transformative role booksellers play in the world by granting the Midwest Bookseller of the Year award to an independent bookseller who has had an extraordinary impact on their community. This year, we're honored to give the Bookseller of the Year award to Danny Caine, owner of The Raven Book Store in Lawrence, Kansas.
Running a successful independent bookstore involves so many moving parts, coordinating them all demands the skills of an orchestral conductor. But when a store gets it right, they find their voice and become a beacon for booksellers, publishers, authors, and readers locally and nationally. With Danny Caine as its owner, The Raven has found its voice and is using it to strengthen independent bookselling. Please read on to see why Danny is so deserving of this award.
Danny, who bought The Raven Book Store in August 2017 when he was one of the store’s employees, is marked by his passion for bookselling and his cheerful, approachable demeanor. He believes in the power of books to bring people together in big and small ways—consistently giving a platform to underrepresented authors, demystifying the bookselling industry, and educating consumers in the service of helping every indie bookstore sell more books.
David Enyeart, manager of Next Chapter Booksellers in St. Paul, MN and member of MIBA’s board, says, “Danny Caine is walking, talking, tweeting proof that booksellers in the center of the country are as vital and valuable as those anywhere else. As an advocate for his store and his profession, Danny reminds us all to speak up for what we value.”
Liz Barrett, frontline manager at Dragonfly Books in Decorah, IA, says he is “a smart, funny, and likeable person—which he uses perfectly in our industry. I love his fun, yet educational approach to bookselling. He is always willing to work with others to better our organization as a whole. Danny Caine is not only a skilled bookseller, but a huge asset to all indie bookstores.”
As a published poet, active member of the association, and firm supporter of the Midwest (“I’m a proud flyover citizen for life,” he says), Danny is a talented and ambitious face of the indie bookstore renaissance both regionally and nationally.
Many of us first noticed the range and impact of Danny’s voice earlier this year as The Raven used Twitter as an advocacy platform. When a customer complained in-person about books costing more in-store than online, Danny composed a series of educational Tweets plainly describing the real cost of selling books and cheerfully engaged with the countless comments on the thread. As of today, it’s been showcased in the Chicago Tribune, retweeted 20.8K times, and garnered 52K likes.
“A tweet from a little Kansas bookstore had stirred more reaction than most of the tweets about the day’s big news?” asked the Chicago Tribune reporter. Yes, it did. And that’s because “that little Kansas bookstore” is powered by someone who can explain the challenges faced by indie booksellers in language everyone can understand and relate to.
Danny also uses social media to sell more books than he would without it, pairing with the author Shea Serrano to push for online orders on The Raven’s website on Prime Day and educating consumers about how Amazon’s disregard of The Testaments embargo has lasting negative effects on a bookstore’s bottom line, which was picked up by the New York Times.
Going even further, Danny also started a narrative newsletter, Quoth the Raven, in which he tells entertaining stories about bookselling life—and infuses them with real support for the indie bookstore channel. In “There’s a Manhattan in Kansas, Too,” he vividly demonstrates how regional associations, publishers, and authors such as Bryn Greenwood all work together to create a model for how the industry can ideally collaborate. (We encourage you to sign up for Quoth the Raven here.)
Sarah Krammen, marketing coordinator at Dragonfly Books in Decorah, IA who nominated Danny, says, “At the helm of Raven's twitter account, Danny has been at the front of so many important movements in our industry, from showrooming to Amazon links, and his publicly navigating the intersection of bookselling and humanity with wit and humor has been incredibly inspiring.”
Building successful events
Another hallmark of The Raven Book Store is its increasingly active and diverse events. Former staff member Morgan McComb, now at Square Books in Oxford, Mississippi, says, “It’s Danny’s whole ethos to expose people to authors they will love, helping diverse, underrepresented artists to come to Lawrence. He excels at organizing inclusive events that bring together the entire community.”
Early this year, he pursued his dream of founding Lawrence’s first large-scale literary festival, Paper Plains, “a collaborative, cross-media, diverse and inclusive literary festival celebrating authors and artists from the Plains and beyond.” As the festival’s director, he’s incorporating as a nonprofit and partnering with local organizations to make it strong. The first festival is April 23-26, 2020; the lineup will be announced on September 18th, paired with a launch party in Lawrence.
Danny also bridges the divide between his local community and the University of Kansas, pairing with The Commons, a speaker series that gives “Lawrence and the region an opportunity to come together and celebrate speakers whose writing is deeply informed by their intersectional identities.” Always looking to celebrate local connections, Danny and university staff selected artist Alex McGettrick to brand the series with her art and create an overall stunning appeal.
Danny also maximized the community partnership model to great effect by starting an author talk series with the Watkins Museum of History called "Raven Book Chats at the Watkins," and also deepened his relationship with the Lawrence Public Library, a central partner for Paper Plains who he’s doing more than 50 author events with every year.
Raven staff member Sarah Young says, “Danny has built on the thirty-year history of our bookstore and has done so much to raise the profile of The Raven Book Store in the community.”
Powerful leadership style
A booksellers’ accomplishments are most powerful with the support their staff, and Danny has excelled in this regard. His staff describe his uncanny ability to recognize their talents and give them autonomy to succeed at the projects most meaningful to them. “Danny sees the bookstore as an ethical and political body. What is it that separates us from Amazon? For him, it’s his team, thus all the empowerment he gives us on a daily basis,” says Morgan.
Kelly Barth, Raven staff member, says, “I've worked at the store since 1997, so The Raven and I have weathered many storms. Dovetailing with a resurgence of interest and investment in indies, Danny's arrival as owner couldn't have happened at a better time. His bookselling skills, business instincts, and innovative spirit have put the store on a surer footing than I'd ever thought possible. Danny's decisiveness and managerial clarity have made him a pleasure to work for. He's given me the responsibility and freedom to do my job: sell books.”
We extend Danny Caine a warm congratulations and a thank you for his commitment to independent bookselling. He will receive an all-expense paid trip to the Heartland Fall Forum, including all meal tickets, transportation, and hotel, and receive the Bookseller of the Year award at our annual Book Awards Celebration.
To read more about the award, please visit our website.
Like many booksellers, we are shocked at the news that Baker & Taylor is suspending its retail wholesale operations. We are offering support and resources during this important time of transition.
Are you a store that has used only Baker & Taylor and aren't sure the best way forward? Please contact us! Publishers are mobilizing their staff to offer direct customer service to help you move forward and they want to know which stores might need outreach.
Big 5 map
Were you using Books & More, B&T's web hosting solution? Consider switching over to one of ABA's e-commerce/web hosting solutions.
If you aren't already a member, join the American Booksellers Association. Their Book Buyer's Handbook is the most up-to-date resource available for navigating direct publisher orders.
Details of every offer announced by a publisher or wholesale distribution company since May 1 have been added to a special page in the Book Buyer’s Handbook on BookWeb.org; the details of any forthcoming offer will be added to this list as ABA is made aware of them.
Baker and Taylor timeline and info
On Wednesday, May 1, 2019, Baker & Taylor announced that it would no longer distribute books to their retail accounts.
Below is the timeline of closures. If you are a Baker & Taylor customer, please take note of these dates.
Wholesalers and Distributors
Scroll down for the following
Contact: Steve Goldverg, firstname.lastname@example.org
INDEPENDENT PUBLISHERS GROUP
Contact: email@example.com, 800-888-4741
IPG has launched the Indie Direct program. With the aim of offering independent booksellers another option for ordering directly, the IPG offer provides special terms for one order between May 10 and September 1.
For NEW Accounts
Ingram offers special programs designed to fit the unique needs of indie bookstores, including access to a huge inventory of products, and dedicated support. See their overview of independent bookstore services. The Indie Vault (stock set aside for indie stores) is being augmented with a broader selection, and increased quantities.
Read the overview: Read Ingram's statement of support and list of services in Bookselling This Week
Open an account: Find your state below and contact your rep. They will help you open an account and navigate everything you see here.
Increase your credit line: Ingram is pro-actively working to increase bookstore credit lines and provide attractive offers to manage this transiation. Please contact your rep to discuss your specific needs and ask them what they can offer you.
Take advantage of BookLove rebates: What is BookLove? An exclusive indie bookstore program that triggers rebates upon reaching a specified annual sales goal. Basically, the more booklove you help spread, the more money you make. Check out the BookLove rebate program.
MIBA regional contacts: Access all Ingram contacts via the Ingram website or downloadable PDF.
Ron Smithson, Director, Sales
Nancy Rohlen, Wholesale Sales Manager
States: IA, IL, MI, MN, MO, and WI
Frank Domenico, Inside Sales Representative
States: IA, IL, IN, KS, MI, MN, MO, and WI
800.937.8222, ext. 28353
Trent Shaw, Sales Representative
Inside Sales Representative
800.937.8222 ext. 28322
Via this arm of Ingram, booksellers can order at a higher discount than their wholesale discount.
PGW, CBSD, Two Rivers, DAP, IPS and Ingram Academic are the exclusive direct sources for some of the best in independent publishing. Indies order over 600 indie publishers from Ingram Publisher Services every week at our direct discount, which is usually 46% with Free Freight eligibility for 15 units or more, net 60.
HOW TO ORDER PGW/Consortium/Two Rivers/ IPS/Ingram Academic and DAP
at PUBLISHER-DIRECT DISCOUNTS
There are several easy ways to place direct-discount orders with Ingram Publisher Services. If you already have an Ingram account:
Account Set Up
How do I get my Ingram Publisher Services account number and other information?
Contact Ingram Customer Care at 1-866-400-5351 or consult https://getstarted.ingramcontent.com/
What if I don’t currently have an IPS account?
Customer Care can set up an IPS account for you. Simply call: 1-866-400-5351 or email firstname.lastname@example.org
For any financial questions pertaining to your IPS Jackson customer account:
PGW, Two Rivers, Consortium, DAP and Ingram Academic client returns should be sent to our IPS Chambersburg facility:
Ingram Book Returns
1210 Ingram Drive
Chambersburg, PA 17202.
Please call Ingram Customer Service at 866-400-5351 or email email@example.com.
Direct from publishers
Scroll down for the following
First-Time Buyer special
Indie Store Special
Adam Shea, Retail Sales Coordinator
New Bookstore Account Opening Order Program
Any new account that meets the Capstone accounting criteria will receive the following:
Opening order must use promo code: NewAcct2019
TO ORDER: See your Capstone representative or contact the Capstone customer service department, Monday thru Friday, 8:00am to 5:00pm, central time.
Toll Free Phone: 1-877-245-4892
Toll Free Fax: 1-888-262-0705
Mail: Capstone Customer Service
1710 Roe Crest Drive
North Mankato, MN 56003
Program ends December 31, 2019.
All discounts, prices, terms and conditions are subject to change at any time without notice.
Following Baker & Taylor's departure from the retail market, Chooseco, the publisher of Choose Your Own Adventure stories, has announced that its Choose Indies Direct program is eligible for any publishers who do not already have a pre-existing account with Chooseco. The terms are as follows:
FREE SPIRIT PUBLISHING
Contact: firstname.lastname@example.org, 612-338-2068
In response to Baker & Taylor exiting the retail wholesale market, Free Spirit Publishing is pleased to announce that we will offer special terms for indie bookstores looking to establish direct accounts with publishers. We believe in the importance of our titles and the value of independent bookstores. We are committed to supporting indies during this transition and moving forward.
For more than 35 years, Free Spirit Publishing—best known for the award-winning title Hands Are Not for Hitting—has been committed to publishing resources that meet kids where they are (not where we wish they were). Our books support kids’ social and emotional learning and educational needs to help them build resiliency and foster a positive outlook on life to reach their goals. For more information, click here to read Free Spirit’s press release.
Please contact email@example.com for expedited help opening an account or to confirm discounts and terms for existing accounts.
Hachette Book Group
Contact: firstname.lastname@example.org, 800-934-5252
From Shelf Awareness
Hachette Book Group is launching Indie Direct, which is designed for any indie bookstore that does not already have an account with HBG. (The new account must be set up and first order received by August 30.)
Benefits include expedited account set-up; no minimum quantity on the bookstore's initial order; expedited credit approval; and additional discount for the store's initial order in the program. The program is applicable for all HBG titles and the titles of participating client publishers, which include Abrams, Chronicle Books, Disney Book Group, Hachette UK, Kids Can Press, Moleskine, Octopus, Phaidon, piKids, Quercus/Nicholas Brealey, Quarto Publishing Group and Yen Press.
"Hachette Book Group is committed to independent bookstores and the amazing work they do on behalf of our authors and our books," said Alison Lazarus, executive v-p, group sales director. "With HBG's Indie Direct promotion, we're pleased to extend our support to those independent booksellers who do not currently have accounts with HBG. Our goal is to help onboard these stores with an easy transition plan, and to eliminate any concerns about ordering books from us or our client publisher partners. We're looking forward to establishing relationships with new bookstore partners."
Booksellers with questions about the program should contact HBG's telephone sales team at email@example.com or 800-934-5252.
New Indie Account Fast-Track Program
For all bricks and mortar independent bookstores who were ordering all their HarperCollins, Harlequin and HarperCollins Christian titles from Baker & Taylor, we offer fast-tracked credit approval and account set up to help you open a new HarperCollins account.
Once you have an account:
HOUGHTON MIFFLIN HARCOURT
Houghton Mifflin Harcourt Books & Media today announced that it has launched Fast Track, a new program for independent bookstores who are impacted by the recent Baker & Taylor decision to depart the retail wholesale business.
As part of the Fast Track program, HMH offers the following terms on all front and backlist orders:
New Harbinger Publications, the publisher for self-help, psychology and spirituality, is pleased to offer independent bookstores the following direct terms.
For accounts that have not purchased direct from us within the last two years or more, we are offering the following “First Order” special.
First Order Special
New Harbinger’s Independent Bookstore Terms
PEACHTREE PUBLISHERS will offer a package of special terms to new customers and those who have not ordered from Peachtree for more than a year. Specifically, the company wants to reach those independent booksellers impacted by Baker & Taylor’s recent announcement that it will no longer distribute books to retail accounts.
For these customers, Peachtree has issued the following incentives (valid until November 1, 2019):
“We understand many booksellers are actively seeking alternative ways to stock their stores,” said Margaret Quinlin, Peachtree President and Publisher. “We are grateful for their ongoing support of our titles and want to do whatever we can to return the favor.”
For more information on terms or to open a new account, please email firstname.lastname@example.org.
Peachtree Publishing Company Inc. produces award-winning children’s books, ranging from board books and picture books to middle grade and young adult fiction and nonfiction. We create books that educate, entertain, encourage, and endure.
PENGUIN RANDOM HOUSE
If you do not currently have a Penguin Random House account, or if your Penguin Random House account has been inactive for more than a year, you are eligible for our Indies Express program, which includes:
Many of us are former independent booksellers, so we know firsthand how busy you are, and how important it is for you to be able to focus on running your business and serving your customers. We hope you will contact us soon, and we look forward to working with you more closely in the future.
Thank you again for everything you do to support our titles,
The Penguin Random House Sales Team
For more information, e-mail IndiesExpress@prh.com
(This offer expires on 10/1/2019)
Contact: email@example.com, 877-624-2767
Scholastic Trade Publishing would like to let our indie bookseller customers know that we are here to assist you in the transition from B&T’s exit from the retail business. We know that there are many viable wholesale options for you to order Scholastic books, and want to make this transition as seamless as possible for you so we’re offering the following for direct purchases from Scholastic:
Customer Service phone #: 877-624-2767
Thank you very much for your continued support of Scholastic’s publishing program, wherever you decide to source the books!
SIMON & SCHUSTER
Contact: firstname.lastname@example.org, 800-976-1725
Simon & Schuster announced the launch of Indie Quick Start, an enhanced direct purchasing enrollment program designed for any independent bookstore that does not have a current account with Simon & Schuster and that will be impacted by the recent Baker & Taylor decision to cease serving retail accounts. In order to participate, the new account must be set up and have placed orders with Simon & Schuster by August 30.
As part of the program, Simon & Schuster is offering to independent bookstores without a current account, or accounts that have been inactive for a year:
Titles included in the Indie Quick Start program include all of Simon & Schuster’s wholly-owned publishing and the titles of its distribution client publishers.
“Simon & Schuster values and is committed to our independent bookstore partners and the overall health of the retail marketplace,” said Gary Urda, Senior Vice President, Sales, Simon & Schuster. “With this Indie Quick Start program we hope to both ease and speed the path to direct ordering for new customers, creating and building new relationships in this important bookselling channel. We are also working closely with all of our demand wholesale partners to insure that they, too, are fully prepared to supply this important marketplace with our titles. In short, we are open for business, ready to welcome new indie accounts, and look forward to providing them with our world-class customer service.”
Simon & Schuster has assigned a dedicated customer service representative to handle the Indie Quick Start process, and has set up a dedicated phone line and email inbox. For more information booksellers can contact Simon & Schuster at 800-976-1725 or IndieBiz@simonandschuster.com
Senior Vice President, Corporate Communications
WISCONSIN HISTORICAL SOCIETY PRESS
From Jen Rubin
With Baker and Taylor closing, we wanted to remind you that you can order Wisconsin Historical Society Press books directly through Chicago Distribution Center. Many of you already have accounts, but you can contact the CDC at email@example.com. You can also order books via our sales rep Bruce Miller at firstname.lastname@example.org.
In response to Baker & Taylor’s departure from the retail wholesale business, Workman Publishing Co., Inc., is introducing sweeping changes to address the needs of new and existing independent bookstore accounts. The new terms aim to make it easier for accounts to order both frontlist and backlist titles and are effective immediately.
The terms are applicable for titles published by all Workman imprints, including Workman Publishing, Algonquin Books of Chapel Hill, Algonquin Young Readers, Artisan, Storey Publishing, and Timber Press, as well as distributed partners The Experiment, duopress, and Erewhon Books. Benefits include:
New Account form link: https://www.workman.com/retailer-information/ordering#newaccount
“Baker & Taylor’s transition away from serving retail accounts creates an opportunity to examine our relationship with independent bookstores and redefine it in ways that are good for the health of all of us. Our response addresses the needs of smaller accounts that were previously sourcing exclusively through wholesalers, and existing indie partners as well,” said James Wehrle, executive director of sales, Workman Publishing.
Dan Reynolds, Workman’s chief executive officer, commented: “From the moment of Workman’s founding over fifty years ago, independent bookstores have been critically important to our success as an independent publisher. Indies are open to all the different kinds of books we publish, including the quirkier ones, and have provided a generous home in their sections for our backlist. Given that 80% of our sales by volume is generated by our rich and vibrant backlist, that’s no small thing. We also feel a special kinship with indies because of relationships forged through our own invaluable independent sales reps. As soon as we learned of the Baker & Taylor news, we knew it was time to step up and do what we could to strengthen our partnership with this core segment of our business.”