American Booksellers Association Is Hiring

Posted By: Melissa Peterson Job Board,

The American Booksellers Association is looking for an energetic people-person who loves books and bookstores to become ABA’s new Member Relations and Registration Coordinator! 

Reporting to the Director of Membership, this individual will be primarily responsible for managing a portfolio of bookstore member accounts, specifically in the Midwest region; managing ABA’s event registrations, including workshops, webinars, and ABA’s ShopTalk program, in addition to our annual Winter Institute and Children’s Institute conferences; as well as providing other administrative and database-related support to the Membership department. The ideal candidate has previous experience in the bookselling industry and is devoted to supporting the mission of indie bookstores everywhere; is detail-oriented; highly organized; has strong written and verbal communication skills; comfort with databases and technology; the ability to meet deadlines; a sense of humor and positive, amiable demeanor! This position also requires some domestic travel and some nights and weekends for conferences.

Responsibilities include: 

  • Developing strong relationships with bookstores and booksellers
  • Managing a portfolio of bookstore accounts as their primary liaison with ABA
  • Processing new membership applications and corresponding data entry 
  • Providing technical support to members and facilitating access to resources and activities
  • Responding to bookstores’ inquiries about new and evergreen programs and services
  • Managing ABA’s event registrations, including but not limited to the annual Winter Institute and Children’s Institute conferences; ABA’s Shop Talks and other community forums; webinars, workshops and other ad-hoc events  
  • Managing the event registration timeline and ensuring a timely flow of information across departments 
  • Administrative support for ABA’s affinity partner programs including Bookshop.org, Constant Contact, and other programs that require liaising with business partners
  • Assisting in the organization, maintenance, storage, and presentation of ABA’s data 
  • Preparing regular, periodic, and ad-hoc membership reports 
  • Travel to regional and national meetings and events as needed 

Our ideal candidate will have the following (please also see note below)*:

  • CiviCRM or other CRM/AMS or comparable data experience 
  • Proficiency in Microsoft and Google suite applications, especially Excel/Sheets 
  • Demonstrated experience providing excellent customer service in a calm, empathetic manner
  • Highly organized and able to independently and effectively manage short and long-term projects; strong project management and self-direction
  • Passion for independent bookstores and/or books
  • Bachelor’s or associate’s degree, or equivalent (comparable nontraditional self-education, i.e. lifelong learner, certificates and/or classes, or work, volunteer, or internship experience equivalent)
  • Commitment to supporting diversity, equity, inclusion, and access initiatives and policies  

Location:

Remote, hybrid, or in-office in White Plains, NY. Shuttle service is provided from the White Plains MetroNorth train station for NYC commuters. 

Learn more and apply here.