How to Manage Your Account

One way for you to get the most from your MIBA membership is to market your company via your online company profile page. Start by making sure your company member profile is up-to-date. Our new platform includes Member Compass, your online member portal that allows you to manage your membership information conveniently and efficiently. Updating your profile ensures your ability to stay in good standing with the association and maintain access to member benefits.

Explore Your Member Compass

Once logged into the website, you'll be redirected to your Member Compass. From there, you will see a great deal of information about you and your company. Along with information about your current membership status, you’ll also see several tabs to the left. You may see dynamic information boxes that show the current number of upcoming events you’re registered for, or a box displaying how many outstanding invoices you have. Note: if you are not registered for any upcoming events or do not have outstanding invoices, that corresponding information will not display. You'll also be able to view our most recently published news articles.    

Access Levels

All logged-in users are able to see their Dashboard with their membership status, transactions, event history, order history, and personal profile information. Along with information about you, depending on your access level, you may see information about your company.

Primary Contacts, Billing Contacts, or users designated with Management Access can update company information, such as contact information, staff, and custom fields. You will not be able to edit the company's name. Contact MIBA for assistance if your Company Name needs to be updated.  

Dashboard

This serves as the home page for your Member Compass. You can click this at any time to get back to this main screen. 

Pay Balance and Account History  

These tabs allow you to view and print invoices and receipts, view past transactions, and pay open invoices. Instead of having to call or email, you can find what you need here. Depending on your access level, you may also see additional transactions for others in your company.

My Events 

At the top of this tab are any upcoming events you’re currently registered for. To the right of each event is a link that will allow you to add it to your calendar (iCal, Google, Outlook, and others). Below that section, past events you've attended will be listed. Note, we did not import past event info to this platform, so all event records will be created going forward.

My Orders 

If you have purchased any products from the store, those orders will be shown on the My Orders tab.

Profile

To update your personal profile, select the Profile tab. From there, you can add information including social media links, headshots, directory gallery images, ARC preferences or other information you'd like to share. Updating your profile information here will also update what displays on the Member Directory listing.  

Login & Password

Need to update your password or login email address? Easily update your login credentials in this section. 

Payment Methods

Add or edit your saved payment methods here (if applicable).

Company/Companies

If you see the word Company or Companies, your account has access to update the Company profile. The Primary Contact, Billing Contact, and anyone on staff with Management Access can update the information. The company logo, contact information, website, address, company overview, etc. can be updated here. Changes made here will be reflected on your Member Directory listing as well.

Staff

If you see the Staff tab, your account has access to update the staff at the Company (or Companies) you have been given access to.

Frequently Asked Member Questions

First and foremost, be sure to log in to the website to ensure you have access to your full member benefits.

Need to create an account? Visit this article to find out how.

How do I view and pay my invoices?

Under the Account History tab in the Member Compass, you’ll be able to view and print transactions that have been billed to you. To view only your open invoices, click Pay Balance. From here, pay your open invoices with the credit card you have on file, or enter a new card. If you are a Primary Contact, Billing Contact, or have management access, you’ll also be able to view transactions billed to the company and other related contacts.

How can I tell if I registered for an event?

Can’t remember if you signed up for the next MIBA event? The My Events tab will show events you are currently registered for, plus events you’ve previously attended.

How do I purchase a product, like bookstands and stickers?

To purchase a product, head over to MIBA's store. There you’ll see a list of products MIBA has available for purchase. Note, some products might be available as add-ons within an event.

How can I view the status of a purchase I made?

The My Orders tab in your Member Compass shows orders placed, their status, and tracking numbers (if applicable), as well as subscription information.

Where can I find the Midwest Indie Bookstore Roadmap?

Enjoy our old-school roadmap and explore nearly 200 bookstores throughout our region here.

How do I join MIBA?

Learn more about membership with MIBA here.

Where can I read the latest updates from MIBA?

Read the latest news updates on our News page.

Where can I find job openings in the book industry?

Check out MIBA's Job Board for employment opportunities in the Midwest and beyond.